NEW   PATIENT   INFORMATION Needles: This clinic uses sterile, disposable needles.  I also use non-insertion techniques to children and needle-phobia patients. Attire: Loose, comfortable clothing is best, as acupuncture therapy involves palpation and treatment of various parts of the body.  Draping will be provided to ensure modesty.  You may bring a short pants. Please refrain from wearing excessive jewelry, as some metals may interfere with the efficacy of the therapy.   We ask that you refrain from wearing perfume, strongly scented oils or lotions on the days you visit the clinic. Appointments: I encourage you to schedule appointments in advance to ensure you receive and retain the time slot you most desire. If you have scheduled appointments in advance and wish to make changes, it is your responsibility to cancel existing appointments. If you are unsure about an appointment, please call the clinic. If you receive my voice mail, kindly leave a message with your name and number what time you can be reached and I will call you back promptly. You will be informed of such changes in advance. In the case of inclement weather, I will contact you if the clinic will be closed and to reschedule your appointment. Cancellation Policy: This clinic requires a minimum of 24 hours notice to cancel an appointment.  If you have missed or rescheduled an appointment with less than 24 hours notice, you will be responsible for 50% of the charge of the clinic visit.  In cases of "acts of nature,” such as snowstorms or other severe weather, or of family illness, I waive my cancellation policy.  If you miss your appointment without calling in advance, or if you cancel, at the last minute (within 3 hours of your appointment), you will be responsible for paying the full cost of the treatment you missed. Late Arrivals: I understand that occasionally unforeseen circumstances arise that prevent you from being on time to a scheduled appointment. I unfortunately have time constraints that do not allow for patients to be more than 20 minutes late. If you find that you are running late, please call the clinic to avoid making an unnecessary trip. If possible, I will make every effort to accommodate your circumstances. Payment and Insurance: This clinic is set up for direct pay. I do not bill insurance companies but are happy to provide you with the statement you may need to submit for reimbursement. I ask that you pay at the time that services are rendered. Checks and cash are acceptable forms of payment. If a check is returned, a fee of $25.00 will be applied to your account.