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Contact Us
| Tamie Taniguchi Bilazzo Lic.Ac., M.A.O.M. 781-254-2206 16 Clarke Street Suite B-5, Lexington, MA 02421 (Lexington Medical Building) Appointment Only. Office Hours: Tuesday 10:00 am - 8:30 pm Wednesday 10:00 am - 5:30 pm Friday 10:00 am - 8:30 pm and Saturday 8:00 am- 2:00 pm |
| Please feel free to contact the clinic to get more information about the services. (You can write me in English or Japanese.) Thank you ! Click Here to send your message to Tamie |
Japanese Acupuncture Clinic |
NEW PATIENT INFORMATION
Sanitation:
This clinic uses sterile, disposable needles. Non-insertion techniques are available for children and needle-phobic patients. This clinic uses linens, not rolled paper. Since linens cleaned by
linen services are treated with strong chemicals and come back very starchy, I clean all linens at my house. However, please feel free to bring your own lines and blankets if you prefer.
Attire:
I suggest you bring a pair of shorts. Female patients—please wear a bra or sports bra during the treatment. Draping (blanket) will be provided.
6 Favors to ask:
1. Please refrain from wearing excessive jewelry.
2. Please refrain from wearing perfume, strongly scented oil or lotion.
3. Please refrain from bringing a cup of coffee, tea, or soft drink. Water bottles are fine.
4. Please arrive at the clinic on time (please see “Late Arrivals” below).
5. Please do not cancel on the day of your treatment (yes, there are always exceptions!)
6. Please turn off your cellular phone unless you are expecting an important call from your doctor, your children’s school nurse, etc… – Please let me know upon your arrival
if you need to keep your cellular phone on.
Requests to practitioner:
Please email or call me if I need to know about you before the first appointment. For example, you may be extremely noise sensitive, easily overheated, claustrophobic, etc… I would like
you to be as comfortable as possible. Each of the clinic’s three rooms has an iPod nano holding 3,000 soothing tracks. Please let me know upon arrival if you have any preference of music
such as classical, ocean sounds and meditative music.
Appointments, reschedule or cancel your appointment:
Please bring your calendar. I encourage you to schedule appointments in advance to ensure you receive and retain the time slot you most desire. If you make an appointment in advance but
wish to reschedule, it is your responsibility to cancel the existing appointment. In case of inclement weather, I will contact you if the clinic will be closed and to reschedule your
appointment. However, I have closed my clinic only twice due to snow storms in the last 7 years. Please call, email, or text me by 5 pm on the day before your appointment. My policy is not
to treat patients who cancel or change their appointments at the last minute three times in a row. I will email and text you to confirm your appointment the day before your appointment. If
you prefer to receive a phone call instead, please let me know. A minimum of 24-hour notice is required for cancellation and rescheduling, or you will be responsible for 50% of the
treatment fee. If you miss your appointment with no advance notice or cancel within 3 hours of your appointment, you will be responsible for the full treatment fee. Cancellation fees are
waived in case of emergency or inclement weather.
Late Arrivals:
Please be on time so that I will be able to give you a full 75-minute treatment. I usually treat the front for 25 minutes and the back for another 25 minutes. I schedule patients at 15-
minute intervals in three rooms. If you are going to be 10-15 minutes late, please email or text me in advance so that I will be able to inform the next patient that “Tamie is 10-15 minutes
behind the schedule” to see if it is acceptable to the next patient.
Payment and Insurance:
The treatment fee is set at $80, which has not increased since the clinic was opened. I do not bill insurance companies but I am happy to provide you with receipts or monthly statements
you can submit for reimbursement from your insurance company or flexible spending account. Please pay at the time of service. Checks and cash are acceptable forms of payment. No credit
cards are accepted. If a check is returned, a fee of $25.00 will be applied to your account.